Best internet price guaranteed!
Modify / Delete Reservation

FAQ

Here are the most frequently asked questions we receive from our guests.

If you cannot find what you are looking for, please contact us by clicking here.

What are the check-in and check-out times?

For apartments: check-in from 5pm, check-out by 10am.

For the villa: check-in from 6pm, check-out by 9am.

Depending on the arrivals and departures of other guests and cleaning requirements, we will do our best to accommodate even more convenient check-in and check-out times.

Guests never change on the same day, so that the property can be thoroughly cleaned and tidied up for subsequent arrivals.

Is smoking allowed inside the residences?

No, smoking is prohibited in all residences and indoor areas.

Are there quiet hours and other rules to be observed?

Yes. Guests agree to respect the quiet hours of the Consorzio L'Ancora, which require absolute silence from 1:00 p.m. to 4:00 p.m. and from 10:00 p.m. to 10:00 a.m.
Even outside these times, guests are required to behave respectfully, avoiding loud music, shouting, or other activities that may disturb the peace and quiet of the place.

No professional filming or photography allowed in all residences.

Are pets allowed?

No, pets are not allowed in the residences or common areas, in order to ensure the comfort and hygiene of all guests.

Are children welcome?

Yes, we welcome children aged 13 and over. The property, surrounded by peaceful greenery and designed for relaxation, is not equipped to accommodate younger children.

Is parking available?

Yes, each residence has one reserved parking space, and the villa has two parking spaces. All entrances are independent, with private gates.

Are the residences equipped with air conditioning?

Yes, all apartments and the villa are air-conditioned, with efficient, low-energy systems.

What happens in the event of water restrictions or water outages?

All our residences are connected to storage tanks of the Consortium, that guarantee continuity of service and help to avoid waste.
We still ask guests to use water responsibly, to help protect this precious resource for the island.

Is it possible to charge an electric car?

Yes, the villa has a private charging station for electric vehicles which can be used during daylight hours.

Is there an on-site assistance service?

Yes. Although there is no 24-hour reception, the owners live within the complex and are always available to welcome guests and offer support if needed, in Italian, English, and French.

Are linens and final cleaning included?

Both the supply of bed linen and towels and the final cleaning costs are included in the price of your stay.

It is the customer's responsibility to leave the sink and hob clean. Failure to do so will result in a penalty of €50.00 for the apartment and €100.00 for the villa.

At check-in, a deposit of €100.00 (for the flat) or €300.00 (for the villa) will be required, which will be returned at check-out after verification that no damage has been done.

Are there any special rules regarding waste recycling?

Yes, the property adopts sustainable practices: each residence has containers for separate waste collection (organic, plastic, glass, paper, and unsorted) and a calendar with the days and times for waste collection as required by municipal regulations. Under the rules of the Consortium, waste containers must not be placed outside overnight.

Are there any additional charges besides the cost of the accommodation?

Yes, every guest between the ages of 14 and 80 is required to pay a tourist tax. The Municipality of Stintino has set the following rates for 2026, per person and per night, which will be charged at check-in: April: €0.50; May and June: €1.50; July and August: €2.50; September and October: €1.50

Accessibility
close
Accessibility Information

Together with our selected providers, we are committed to ensuring that our services are accessible to people with disabilities. We devote significant resources to ensure that our website and room booking pages are easier to use and more accessible for individuals with disabilities, based on the strong belief that everyone has the right to live with dignity, equality, comfort, and independence.

Along with our partners, we continuously strive to improve the accessibility of our website and the pages for booking rooms and/or purchasing additional products and services related to the stay. We firmly believe it is our collective moral obligation to allow seamless, accessible, and unhindered use, even for those of us with disabilities.

In our ongoing efforts to improve and consistently address accessibility issues, we regularly scan all web pages using accessibility scanners provided by third-party commercial partners to identify and fix any potential accessibility barriers on our site. Despite our efforts to make all our web pages and content fully accessible, some content may not yet have been fully adapted to the strictest accessibility standards. This may be due to not having yet found or implemented the most appropriate technological solution.

Compliance Status

This website and the room booking pages are partially compliant with the technical standard for websites and mobile applications UNI CEI EN 301549, and with the “AA” accessibility level required by the Web Content Accessibility Guidelines (WCAG) 2.1.
In particular, the compliance level of this website is constantly monitored through the tools provided by:
https://mauve.isti.cnr.it/
https://pagespeed.web.dev/

Non-accessible Content

Despite our efforts to ensure the accessibility of the website and booking pages, we are aware of some limitations we are working to resolve. Below is a description of the known limitations. Please contact us if you encounter an issue not listed below.

  • Image text alternatives: Some images do not have meaningful text alternatives for users.
  • Reading order: Due to the modular structure of some pages, the reading order of elements may not match their visual order.
  • Focus contrast: In some cases, when elements receive focus, there may be insufficient contrast between text color and background.
  • Keyboard operability: Some components cannot be operated using only a keyboard.
  • Animated content: Some pages contain animated content that cannot be paused or hidden.
  • Focus visibility: In some pages, the element with active focus is not visually identifiable.
  • Language accessibility: Some elements display text or accessible names only in certain languages.
  • Assistive technology: Assistive technologies may not always correctly announce messages.

Last Updated

This page on accessibility was last updated on June 25, 2025.